ICTs as an antidote to hardship and inequality: implications for New Zealand

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By Catherine Cotter
Policy quarterly 14 (2), 2018, p. 80-87 (article).

Looks at how information and communications technology (such as smartphones and the internet) might be used by the government to create and provide new kinds of services for disadvantaged New Zealanders. Considers the impact of the digital divide and notes a lack of integration into social policy design and implementation, the absence of ongoing policy reviews and updates, and insufficient research.

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